FREE shipping on all orders
VAT & Customs Duties
Rapid delivery-Germany, and Poland.
Japan, Korea, Malaysia, Philippines, Singapore, Thailand, Australia, New Zealand
Austria, Belgium, Bulgaria, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, United Kingdom
* Please note that certain regions in the UK – like the Isle of Jersey – can not be delivered at the moment.
* Please note that certain regions of Spain – like the Canary Islands, hued, and Melilla – can not be delivered at the moment.
* Please note that certain regions of Spain – like the Azores and Madeira – can not be delivered at the moment.
* Please note that certain regions in the USA – like the Isle of Alaska, Hawaii, Puerto Rico, and Guam – can not be delivered at the moment. Our delivery methods only allow us to reach the Contiguous USA.
Is your required delivery country not included? Please feel free to contact us or email service@tezepower.com. Please provide the shipping address and zip code to us, so that we can check the rate and service area to confirm if the shipment is possible.
Total Delivery Time = Handling Time + Transit Time (+ any holidays and weekends)
WHAT DELIVERY OPTIONS DO I HAVE?
When your destination country is the U.S., you can choose between Standard Delivery and Express Delivery.
Warehouse | Shipping Option | Handling Time | Estimated Delivery Time |
---|---|---|---|
US/CA | Fedex/DHL/UPS(Tax Free) | 1~3 working days | 3~7 working days |
CN | By Sea+Express (Fedex/DHL/UPS, Tax Free) | 3~7 working days | 30 ~45 working days |
Warehouse | Shipping Option | Handling Time | Estimated Delivery Time |
---|---|---|---|
DE/POL | DHL/GLS/DPD/UPS/TNT(Tax Free) | 1~3 working days | 3~7 working days |
CN | By Railway/Sea+Express (DPD/UPS/TNT, Tax-Free) | 3~7 working days | 45 ~60 working days |
Warehouse | Shipping Option | Handling Time | Estimated Delivery Time |
---|---|---|---|
CN | By Sea/Railway+Express (DHL/GLS/DPD/Toll/UPS/FedEx/TNT, Tax-Free) | 3~7 working days | 45~60 working days |
* The above transportation time is only the reference time of most orders, excluding inspection time or other special times, such as natural accidents, congestion, and other uncontrollable factors.
* The tracking will be updated after pick up by local express. Please wait patiently or contact us for help.
* Countries that do not appear in the table, please contact us for freight charges.
When you place an order, be sure to enter the correct name, address, and contact information so that we can deliver your items successfully.
If you enter the wrong address, please contact us in a timely manner. We will contact logistics personnel to solve the problem. Tezepower orders can only be shipped to the country where the order is placed.
If you ask to change the address after the order has been shipped, we cannot guarantee that your order will be updated. In addition, you are responsible for all possible risks and expenses caused by changing the address after the order has been shipped.
Tezepower assumes no responsibility for delayed or rejected orders due to the following reasons:
1. Shipping time might be delayed by 1-2 days for transportation to remote regions.After the order is shipped, you will receive a notification email or SMS containing the waybill number (you need to confirm SMS notifications when placing the order).
Please track your order on our Track order page or login to the express company’s official website to check your package shipment status.
As Tezepower products are generally quite valuable, please inspect the package upon delivery. If it’s damaged or deformed, do not sign the delivery or open the package. In such cases, please contact us.
Once you (or someone else on your behalf) sign for the item, Tezepower will consider this your acceptance of the package, quantity, and product. To protect your rights, you are highly recommended to shoot a complete unboxing video and check the items according to the packing list. If items are missing or damaged, please contact us within 24 hours after you receive the package so that we can resolve the problem immediately.
Tezepower values your privacy and will keep all information confidential. We will never sell or use your information for any other purpose than to deliver your order.
If you have any further questions, please contact us.
Email: service@tezepower.com
Hours 9 – 6 Pm, Monday~Friday, (CST)